How Can We Help?
EVHACS Prepay Charging
How to Use EVHACS Prepay EV Charging
Charging with EVHACS is simple. Plug in, pay on your phone, and your vehicle will start charging automatically.
Before you begin
- Have your phone ready
- Plug your vehicle into the charger
- Check the charger code shown on the charger and on the payment sign
- Minimum prepay amount is €10 and maximum is €50
Quick steps
- Plug in your vehicle
- Scan the QR code or go to pay.evhacs.com
- Enter the charger code if needed
- Check the charging price
- Enter your prepay amount
- Add your voucher code and email address if needed
- Complete payment
- Your vehicle starts charging automatically
Step 1: Plug in your vehicle
Start by plugging your vehicle into the EV charger.
The charger code is shown on the charger itself.
Step 2: Open the payment page
Scan the QR code on the sign above the charger using your phone camera.
If you cannot scan the QR code, simply open pay.evhacs.com in your phone browser and enter the charger code manually.
Scan the QR code on the payment sign.
Enter the charger code manually if needed.
Step 3: Confirm your charger
The charger code is printed on both the charger and the payment sign. Enter the code carefully to make sure you are starting the correct charging session.
Step 4: Check the charging price
The price per kWh is shown in the Prices section on the payment page before you check out.
Step 5: Enter your prepay amount
Enter the amount you would like to prepay for your charging session.
Any unused balance will be refunded to you after the session ends.
| Item | Details |
|---|---|
| Minimum prepay amount | €10 |
| Maximum prepay amount | €50 |
| Unused amount | Refunded after charging ends |
Step 6: Add your voucher and email address
If you have a voucher code, enter it before checkout.
You can also enter your email address to receive a receipt for your payment.
Step 7: Complete payment
Tap Checkout and complete your payment securely on your phone.
You can pay using:
- Apple Pay
- Google Pay
- Debit or credit card
Step 8: Charging starts automatically
Once payment is successful, your vehicle will begin charging automatically and you will be returned to the main charging screen.
The charging screen shows your live session status, energy usage and payment details.
During your charging session
The session screen continues to update while your vehicle is charging and shows useful details such as:
- Charging status
- Start time
- Energy used
- Payment status
How to stop charging
When you are ready to stop charging, use your vehicle’s own controls to end the session.
Your charging session remains linked to your phone while your vehicle is plugged in. This means no one else can access the charger or view your session details until your vehicle is unplugged.
Need help?
If you have any difficulty starting or completing a charging session, please contact EVHACS Support on 087 448 2151.